Terms and Conditions
When registering on cheap4vape.com and ordering from it you agree to these Terms and Conditions in full. You also warrant to act in accordance and with respect to these Terms. Please read our Terms and Conditions set out below attentively.
QUALITY
Cheap4vape.com is committed to working with high quality products only. However, we can not be responsible for any manufacturer defects or delivery damage. All the products available on cheap4vape.com are TPD and FDA compliant and follow EU standards as well.
GUARANTEE
We on cheap4vape.com want all our customers to be satisfied with any product they order from our website. However, in case you do not receive your order or you’ve got a damaged product, cheap4vape.com will not pay a refund until a full investigation is done.
Cheap4vape.com come with 30-day guarantee. If you experience any issue with your product while it’s under warranty, please contact us to solve the problem. It is beyond our power to help you until a period of 30 days has passed due to the post offices tracking procedure. The guarantee covers manufacturer defects, product not as described/ordered issues.
CHARGEBACK POLICY
We kindly ask you to contact us immediately once you get a question or face a problem with your product or delivery and to not cancel transactions by filling disputes with your bank card company. We always try to do our best in order to make our customers feel comfortable and safe when ordering from cheap4vape.com, so we will look for a solution to help you with your problem.
Please note that such unjustified measures like opening disputes without announcing us and without prior investigations, force us to refuse future purchases from customers attempting or threatening to do so. When registering and ordering from our store, you agree to these Terms and you are obliged to inform us primarily as any troubles occur. Otherwise, disputes will be contested.
RETURN POLICY
Please test all your products ordered form cheap4vape.com for defects upon receiving them. Please read the instructions carefully to ensure you are using the product properly. If you are not satisfied with your product, you received a wrong item, or the product is not as described, you will have to return the parcel back to us in 30-day period starting with the day the order was received. As soon as we receive the product back, we will send you another item or will issue a refund (depending on the situation).
Please note that you are fully responsible for the items which are at your possession and you must return them in sellable condition (provided that the item was not damaged when it was delivered).
There are some products which can not be returned due to sanitary reasons. They are the following:
• Opened and used/tested clearomizers, cartomizers, drip tips.
• Opened e liquids;
Please note that in case you change your mind regarding the ordered product, but it was already dispatched and sent to you, you must return it back to us in sellable condition; in this case the postal charges will not be refunded to you.
REFUND POLICY
You can apply for refund in the following cases:
– If you have not received your order;
– If you received an item with manufacturer defects, or the one of low quality;
– If your item is not working;
In terms of our Refund Policy you can receive:
1. Full refund is escalated to the customer if the order isn’t shipped due to some technical problems or is lost/stolen while being delivered; The refund is made in 2 business days.
2. Partial refund is escalates when a customer at his/her sole discretion rejects goods or is not satisfied with the order; The refund request is satisfied in 2 business days after customers raise such claims..
3. Partial refund covering the cost of goods when the order is returned to us not by our fault (i.e. incorrect shipping information filled while having submitted the order, package is sent back as unclaimed by the addressee);
ACCEPTANCE
When submitting the registration form and using our website you agree to these Terms in full.
AGE
We comply with industry standard age regulations and do not sell vape products to minors. In order to purchase from our site, you have to be of legal smoking/vaping age in your country (no less than 18 y.o.). We use age verification service: https://agechecked.com/ in order to prevent children and youths from ordering vape products from cheap4vape.com.
DELIVERY
All the orders are typically dispatched within 48 hours or 2 business days upon transaction submission. The Shipping time depends and can vary according to the destination of the order. Please visit our Delivery & Payment Policy to find more information.
PROHIBITED
All the products offered for sale on this website are intended for personal use only and not for commercial purposes.
Please feel free to contact us if you need any help – our support team is available 24/7 in order to help you any time with any question you may have.
HDPUFFS LIMITED
85 Great Portland Street, London, England, W1W 7LT
Contact us: +44 (20) 38079545
E-mail: [email protected]